SHIPPING POLICY
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. We will contact you either via text message to the phone number or via email to the email address you provided at checkout to confirm your purchases have been shipped.
We currently use a variety of couriers depending on the product ordered; generally, deliveries are shipped using a 2 day plus delivery service (please be aware this does not include the weekend so any placed on a Friday will not be processed until the following Monday), estimated arrival are normally within 2-5 business days from shipping. For larger or commission products a longer shipping time may be required.
We currently only accept orders to the UK.
RETURN & EXCHANGE POLICY
We hope that you will be delighted with your order, however there may be an occasion where you need an exchange or a refund. If for any reason you are unhappy with your purchase, please contact us within 3 days of delivery and we will do all we can to rectify the situation.
All items should be returned within 14 days in a resalable condition. Where possible, we would ask that you return the item(s) with the original packaging.
With the exception of faulty items, we are not responsible for return postage.